State Farm® Insurance Agent Kirk Ingels
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mia Park
February 3, 2026
"Was able to update my renters insurance with Vianey C. She was very accommodating and quick with my request and even followed up a couple days later to make sure everything was approved with my landlords. So helpful and very nice!"
"Thanks for the 5-stars! We appreciate your feedback and support here on Vianey. She is specializes in Auto and Home Insurance. "
Balaji Nukal
January 30, 2026
"Spoke to Brandon to get coverage for a new property purchased in Austin. Brandon was very pleasant to speak to, he understood my requirements and started my coverage."
"Thank you for your kind words regarding Brandon. "
Julie Medrano
January 30, 2026
"⭐️⭐️⭐️⭐️⭐️ Brandon at State Farm deserves a raise and a cape. I called stressed, overwhelmed, and confused, and he calmly walked me through everything like it was no big deal. Super patient, super helpful, and somehow managed to make insurance feel… less painful. If you need help, ask for Brandon."
"Thank you for your kind review of Brandon. We appreciate it! Thank you for the amazing review, Julie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
David Forrette
January 27, 2026
"I've been working with Scott Taylor of Kirk Ingels - State Farm Insurance since moving to Texas over 11 years ago. Scott consistently provides expert, timely advice and support for any questions or concerns I have regarding my home and auto insurances. He is proactive in communication regarding changes to our insurance needs; I deeply appreciate his customer-first approach to insurance. Anyone looking for a upstanding agent owes it to themself to work with Scott Taylor."
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Laura Redfern
January 27, 2026
"Vianey walked us through our policies and explained each piece, answering all of our questions and helping us actually make sense of our coverage and choices. By the end of the conversation, we felt not only educated and protected, but also very well cared for. Thanks!"
"Wow, thank you for the 5-star review, Laura! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Laura, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kirk Ingels’s Team is just a call or email away! "
Jacqueline Garrett
January 26, 2026
"I appreciate the help that I got from Scott Taylor, who works for my State Farm agent Kirk Ingels! I was having trouble with the State Farm app, which would not show my current State Farm card. Scott Taylor got it working for me. I really appreciate that help! Thank you, Scott! Jacqueline Garrett"
"Thanks so much for the fantastic rating, Jacqueline! We are so glad you had a positive experience with us here on State Farm Agent Kirk Ingels’s Team. If there is anything we can do for you in the future, just give us a shout! "
Estevan Lorenzo
January 15, 2026
"I worked with Brandon who helped me price out a very competitive Auto rate switching from AAA. He was friendly, transparent and easily accessible even into the evening. Highly recommend!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for Brandon here on State Farm Agent Kirk Ingels Team. "
Sophia Loreto
January 15, 2026
"Brandon was great to work with and very helpful throughout the home insurance process. He was patient, responsive, and took the time to answer all my questions. I really appreciated his support and would highly recommend him."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kirk Ingels Team here in Westlake Hills. "
Diane Prince
January 14, 2026
"Always GREAT service and information!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! And thank you for being a long time customer!!"
gary walters
January 6, 2026
"a few months ago, my car was totaled by a driver who ran a red light. my vehicle was purchased from the state of Michigan as a retired police car and since it couldn't be repaired, I bought another one. in my haste to transport the "new" one to Texas, I only had liability insurance until it was delivered. and since I am a typical male...I never got around to fine tuning the insurance until today. I was so grateful Eileen took my call. as we revamped my coverage, she was able to explain not only what coverage I needed, but the factors behind the cost...such as the demographic of driver of this vehicle and, interestingly, the size of vehicle too. my dodge charger has a history of theft and high speed collisions, thus the reason Michigan utilizes this vehicle as a pursuit car. anyhow, Eileen and I worked to remove certain coverage I no longer needed. in my case...rental car coverage which I no longer need because I own two vehicles, and increase my deductible. Eileen was patient and thourough on the phone with me and was a joy to talk to. (also, I am a sucker for a British dialect). I have been with Kirk Ingels/state farm since I got out of high school. the staff and customer service I always get are the reason I am continue to happily motor in my daily life. Thanks again, Eileen...you're the best. Gary W"
"Hi Gary, Thank you for your loyalty and allowing us to service you Auto and Home Insurance needs all these years. Vianey is a great addition to our team and is a great help. "
Ashley Dominguez
December 31, 2025
"Vianey Cornejo gave me a great rate for my 3 vehicles! Her communication and customer service was excellent!"
"Vianey does great work! "
Santiago Rodriguez
December 30, 2025
"Brandon Z. is knowledgeable and responded with options that made my experience exceptional. Thanks!"
"Thank you Santiago for the kind words. Brandon does exceptional work. "
Chloe H
December 23, 2025
"Eileen S. has been our agent for quite a while now and I can't say enough amazing things about her. She's always been extremely helpful, diligent, responsive and knowledgeable anytime we've needed anything. Whenever I call her, I immediately am able to reach her and I feel very much prioritized. All my emails are responded to pretty much within the hour (usually faster), and I've never had this experience with past agents. Would highly recommend."
Elizabeth Kenney
December 9, 2025
"I had the pleasure of working with Eileen Saidi on a proposal for insurance covering our new drivers in the family. She provided my quote and very clear explanation and discussion on the questions we had. Would definitely recommend working with Eileen and State Farm in the future!"
Tammy Weber
December 5, 2025
"We have been with Kirk and his State Farm team for a very long time and have always received the BEST service. Just recently V went over all of our coverage and was SO helpful in helping us update everything and filling us in on things we needed to add and things we could change to lower our costs. She was very quick to answer our questions and give us new options. We highly recommend The Kirk Ingels team!"
Dan Bristol
December 2, 2025
"The team, specifically Scott, is great to work with! Always answers questions and solves issues promptly and perfectly!"
"Way to go Scott! "
Michael Garrett
November 14, 2025
"We have been with State Farm and Kirk Ingels for 10 years. Excellent experience overall, and excellent customer service. In particular, **Scott Taylor** at this office has always been exceptionally helpful and highly responsive. Highly recommended!"
"Scott is a great problem solver!!"
Lance Woodburn
September 26, 2025
"Kirk, Scott, Michelle and Vianey have always provided excellent service over the years."
"Lance, thank you for being a long term customer "
George Sears
August 28, 2025
"Vianey and the team over at Kirk Ingels have always been great to work with. Highly recommend them. Its an old school outfit - they answer the phones, provide detailed info for quotes, and are always ready to help"
Morgan DiDonato
August 20, 2025
"I've been a customer of Kirk Ingels - State Farm for 4 1/2 years now and I highly recommend this agency. Kirk Ingels always gets the job done, all staff are super responsive, and knowledgeable. Anyone looking to change providers, I will gladly refer them to Kirk Ingels. I recently contacted Scott Taylor for an updated homeowner insurance and within a couple of hours he had that document finalized and returned to me. Thank you Scott for your help, its greatly appreciated!"
Julie Linn
August 14, 2025
"Brandon was so easy to work with and got all of our policies moved over super fast! The rates were so much better and he was so easy to work with that we switched my aunt’s over as well. Highly recommend!"
Sharon
August 13, 2025
"Brandon to the rescue! Was needing to update our homeowners and auto insurance and was totally frustrated with navigating the crazy insurance market. Brandon is very knowledgeable and guided us patiently through the process of changing insurance carriers. He was never too busy to answer hundreds of questions and concerns. Highly recommend him! Thank you Brandon"
Chad Hawkins
July 29, 2025
"They save me tons on my home, auto, and motorcycle insurance"
"Brandon is a great team member. He specializes in Homeowners Insurance and Auto Insurance. "
David Perez II
June 13, 2025
"Brandon was on top of all the insurance and made our home purchase and transition easier by his proactive and professional actions"
"Brandon is a great addition to our team! He specializes in Homeowners insurance. "
mike noonan
May 1, 2025
"Felt compelled to write a review after my interaction with Eileen Saidi, she went above and beyond to help and answer my questions."
"Thank you Mike, Eileen is a great asset to our team. She specializes in Auto and Home Insurance. "